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Recently I re-read a classic book by Stephen Covey, 7 Habits of Highly Effective People. I couldn’t help but consider the question; were Covey’s teachings universal enough to apply to a niche market like the freight brokerage business? After all, Covey published this book back in 1989 and to the best of my knowledge he had absolutely no clue about the freight brokerage business or the freight industry in general. So I took Covey’s 7 habits and related it back to my experience meeting, hiring and training hundreds of freight brokers during the past 7 years and the result is this report, “7 Habits of Highly Effective Freight Brokers”. - Dennis Brown
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