Conversational Intelligence How Great Leaders Build Trust and Get Extraordinary Results

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Added on November 26, 2013 by mysharein Books > Ebooks
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Judith E. Glaser, "Conversational Intelligence: How Great Leaders Build Trust and Get

Extraordinary Results"
2013 | ISBN: 1937134679 | 230 pages | EPUB | 3,3 MB


The key to success in life and business is to become a master at Conversational Intelligence.

It's not about how smart you are, but how open you are to learn new and effective powerful

conversational rituals that prime the brain for trust, partnership, and mutual success.

Conversational Intelligence translates the wealth of new insights coming out of neuroscience

from across the globe, and brings the science down to earth so people can understand and apply

it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of

conversations trigger the lower, more primitive brain; and what activates higher-level

intelligences such as trust, integrity, empathy, and good judgment. Conversational

Intelligence makes complex scientific material simple to understand and apply through a wealth

of easy to use tools, examples, conversational rituals, and practices for all levels of an

organization.

Before you can persuade others, you need to know how to listen and how to communicate. With

the best of intentions, we can fall back into patterns and old habits that are less than

ideal; it's just the way we're wired. Conversational Intelligence builds on the fundamental

science of communication to help you achieve more attunement with others. If you're not

getting the results you want, maybe it's time to give your 'C-IQ' a boost.
- Daniel H. Pink, best-selling author of Drive and To Sell Is Human

In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth

discovery of how trust, the most basic human instinct, creates and fuels the foundation needed

to transform cultures and companies. Trust, at its highest level, removes self and enables

interactions and conversations to connect teams for higher performance and purpose.
- Angela Ahrendts, CEO of Burberry



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Conversational Intelligence How Great Leaders Build Trust and Get Extraordinary Results

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nice one