Institutionalization of Usability : A Step-by-Step Guide (304 pages, 2004).chm

Eric Schaffer, «Institutionalization of Usability : A Step-by-Step Guide»
ISBN: 032117934X | edition 2004 | CHM | 304 pages | 10,9 mb

Institutionalization of Usability shows how to make user-centered design and development a routine practice within an enterprise. Other excellent books explain precisely how to make software usable; this book builds on that foundation, and focuses instead on how to get usability recognized and incorporated into an organization's values and culture. Based on author Eric Schaffer's extensive experience, the book provides a solid methodology for institutionalizing usability, guiding readers step-by-step with practical advice on topics like organizational change, milestones, toolsets, infrastructure, and staffing requirements needed to achieve fully mature usability engineering.