JURAN GRYNA Quality Planning and Analysis.pdf

Quality Planning and Analysis - From Product Development Through Use; Second Edition; 1980; 649 pages
By Joseph M Juran and Frank M Gryna Jr.
A classic book on quality
Contents: Basic Concepts, Quality Costs, Probability Distributions, Quality Improvement - Management Controllable Defects, Quality Improvement - Operator Controllable Defects; Motivation for Quality, Designing for Quality, Designing for Quality - Statistical Aids, Vendor Relations, Vendor Relations - Statistical Aids, Manufacture, Manufacture - Statistical Aids, Manufacture - Process Control Concepts, Manufacture - Process Control Techniques, Inspection and Test; Product Acceptance, Measurement, Acceptance Sampling, Customer Relations, Field Use and Quality, Field Use and Quality - Statistical Aids, Customer Relations, Product Safety and Liability, Quality Assurance, Policies and Objectives, Organization for Quality, Quality Information Systems