Operations Management 7th Edition c2013 Slack et al

Operations Management, 7th Edition (c2013), textbook by Nigel Slack, Alistair Brandon-Jones & Robert Johnston.
(upload of June 20, 2014)

TEXTBOOK INFO: http://www.pearsoned.co.uk/b...ail.asp?item=100000000464175

FEATURES:
- Full matrix of case studies used in the book, listing the company name and size, region, and sector/activity it falls into, enabling you to successfully plan your teaching.
- Operations in Practice boxes bring to life the operational issues faced by real businesses
- Critical Commentaries show a diversity of viewpoints in this wide-spanning discipline, encouraging class debate
- Short cases help to consolidate students' learning of major themes
- End of chapter case studies serve as illustrations or as the basis of class discussions

BRIEF CONTENTS:
PART ONE: INTRODUCTION
1 Operations management
2 Operations performance
3 Operations strategy

PART TWO: DESIGN
4 Process design
5 Innovation and design in services and products
6 Supply network design
Supplement to Chapter 6 - Forecasting
7 Layout and flow
8 Process technology
9 People, jobs and organization
Supplement to Chapter 9 - Work study

PART THREE: DELIVER - PLANNING AND CONTROL
10 The nature of planning and control
11 Capacity management
Supplement to Chapter 11 - Analytical queuing models
12 Inventory planning and control
13 Supply chain management
14 Enterprise resource planning (ERP)
Supplement to Chapter 14 - Materials requirements planning (MRP)
15 Lean synchronization
16 Project management
17 Quality management
Supplement to Chapter 17 - Statistical process control (SPC)

PART FOUR: IMPROVEMENT
18 Operations improvement
19 Risk management
20 Organizing for improvement

PART FIVE: CORPORATE SOCIAL RESPONSIBILITY
21 Operations and corporate social responsibility (CSR)
Notes on chapters

FILE INFO: paginated, bookmarked, true PDF.